Wholesale
AI Agent unlocks half a million in accounts receivables
“Agentic AI Collections has been a game-changer for our client, unlocking significant cash flow.”
Business Summary
This fresh food wholesaler operates out of Sydney Markets. Due to the perishability of their products, their large and diverse customer base order several times a week. Most customers pay on 7-day account terms, with a total accounts receivable balance of approximately $2,150,000.
The Challenge
Their dedicated offshore accounts team just couldn’t get control of the receivables. Too much time was spent on manual, repetitive calls, leading to a reactive strategy against only the most urgent outstanding invoices. Their cash flow was severely impacted. The business was motivated to bring this under control before the upcoming busy Christmas period.
The Solution
Agentic AI Collections was implemented to enhance the efficiency of their accounts team. The Agent was customised to suit their brand personality and tone, with human escalation workflows referring directly to the offshore team where necessary.
The Result
$417,600.77 was recovered across 1,590 invoices within just two and a half weeks by their customised AI Agent. Working tirelessly, politely and persistently, the Agent has fast-tracked the work of their offshore accounts team.
"Agentic AI Collections has been a game-changer for our client, unlocking significant cash flow."
Lynne Walton
CEO and Founder of Access Intell
Ready to get started?
Contact us to learn how Access Intell can help your business automate your accounts receivable process and get paid, faster.