Agentic AI Collection Calls

A faster, better way to make invoice collection & Reminder calls

Automate your accounts receivable calls with AI-Powered invoice reminder and collection calls. The customisable AI Agent completes personalised conversations so you get paid, faster. Human escalation triggers and compliance safeguards ensure an enhanced customer experience.

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AI-Powered, Automated invoice collection & Reminder calls

Spending too much time on manual, repetitive phone calls, chasing up invoices and following up payment dates? Agentic AI Collections from Access Intell offers increased efficiency with decreased costs, faster payments equalling lower DSO and an enhanced, compliant customer experience.

The Old Way

Before Access Intell

Manual calls slow down the collection process
Prone to human error and inconsistent messaging and follow ups
Human variability leads to compliance risks
Time consuming to make regular payment reminder and follow up calls
Days Sales Outstanding (DSO) and dispute resolution times are high
The New Way

After Access Intell

Collections are fast and easy, DSO is down
Enhanced customer experience with consistent, accurate and proactive communications
Regulatory confidence thanks to built-in compliance checks
Save time with repetitive calls automated
DSO and dispute resolution time are reduced

Try a live demo call

Fill out the form for either a reminder call or collection call and our AI Agent will call you within seconds from 0468 045 476 to demonstrate our system.
*Your information won't be used for any other purposes.

Try A Collection Call

Try A Reminder Call

Increased Accounts Receivable efficiency, decreased costs

Free your credit and accounts receivable team from manual and repetitive phone calls to focus on value-added work. Agentic Collections handles high volumes of calls simultaneously, efficiently following up invoices and reducing backlog. Easily scales with business growth or changes in demand.

Access PPSR software seamless onboarding

Faster payments equals lower DSO      

The streamlined Agentic Collections process shortens payment or dispute resolution times. The personalised, persistent follow-ups lead to higher payment success.

Access Intell credit application and assessment software to maximise efficiency

Enhanced and compliant customer experience

Safeguards ensure regulatory confidence with triggers for human escalation. A respectful, non-confrontational tone improves debtor relations whilst eliminating human error and ensuring uniform customer communications. Data-driven insights help refine strategies for further success.

Access Intell eSign for integrated director and witness credit application signatures
Access Intell AI-powered agentic debt collection softwareAccess Intell AI-powered agentic invoice phone call automation for accounts receivableAccess Intell AI-powered agentic debt collection software

Client results

Our clients are achieving incredible results:

  • $420,000 collected across 1500 invoices in 3 weeks  (fresh food supplier)

  • 16 invoices collected totalling $47,000 (construction consultant)

  • $675,000 collected for 400 invoices in 3 months (service provider)

  • 166 invoices totalling $625,000 collected in 8 weeks (construction supplier)

Case Studies

How businesses are using Agentic AI Collections to get paid, faster.

AI helps business collect debts without sacrificing customer relationships

“Agentic AI Collections reduces the friction between getting paid and keeping customers happy.”
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How AI invoice collections freed business to focus on growth

"Agentic AI Collections has been an incredible tool to quickly and effectively get on top of an aging, out of control accounts receivable balance."
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AI Agent unlocks half a million in accounts receivables

“Agentic AI Collections has been a game-changer for our client, unlocking significant cash flow.”
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FAQs

Have a question we haven't answered here? Contact our team for a prompt response.

Contact Us
Can I customise how the AI Agent sounds?

Yes! There are 16 voices to choose from and 5 personality options to suit your brand (professional, friendly, empathetic, assertive or diplomatic). You can also customise the initial call greeting.

Can I choose what time of day calls are made?

Yes, you can choose which times and day/s of the week to make calls. You can also set maximum contact attempts and blackout particular dates e.g. public holidays.

What safeguards are in place to ensure compliance?

Some of the safeguards in place include the ability to automatically pause collections for accounts with pre-defined flags, proactively checking for statute-barred debts, option for meticulous identity verification before disclosing the nature of the call and real-time debtor distress signal detection that triggers escalations.

What if a customer complains about an AI invoice collection call?

The majority of clients are apologetic when reminded and pay straight away. They're embarrassed they forgot, grateful for the reminder and your relationship continues as normal. But that one squeaky wheel that complains about an AI call? They're making enough noise to drown out the sound of all the other successful collections.

That "angry" customer isn't angry at your AI agent. They're angry they got caught not paying. The AI agent isn't the villain here - it's your shield. It puts a professional buffer between you and the awkward conversation.

I'm worried an AI Agent might be negative for my brand and customer relationships.

The beauty of an AI Collection Agent is it's relentless professionalism. It doesn't take "I'll pay you next week" as gospel and then disappear for a month. It follows up. Again. And again. And again. But here's the genius part - it does it with the same professional tone every single time. No frustration creeping into its voice. No passive-aggressive comments. Just consistent, polite, unstoppable persistence. You know what your customers think when your AI calls for the fourth time about that overdue invoice? They don't think "these guys are annoying." They think "these guys are serious about getting paid." And suddenly, your invoice moves from the "deal with later" pile to the "deal with now" pile.

The truth is, customers who get offended by professional persistence in collecting legitimate debts aren't the customers you want to keep anyway. Good customers appreciate businesses that have their act together. They respect suppliers who value their own cash flow. They understand that consistent follow-up is just good business.

Capabilities

Full Features List

Features for Agentic Collections
Automated AI-powered call handling, initiating and managing outbound collection calls without human intervention
Natural language understanding of debtor responses to adapt conversation flow accordingly
Personalised messaging, using invoice details, due dates, and payment methods to tailor each call
Programmable delivery of information such as payment options during the call
Compliance monitoring ensures all interactions follow legal, regulatory and ethical standards
Sentiment analysis to detect emotional tone and adjust approach or escalate to a human agent
Call recording and summary for audit, training, and compliance.
Accounting system integration to sync with existing systems, updating debtor status and notes automatically
Escalation workflows to transfer complex or sensitive cases to human agents when needed
Time and channel optimisation to call at optimal times, with ability to switch to other contact points (voicemail, SMS or email) if preferred
Analytics dashboard tracks call outcomes, engagement rates, and payment conversions

Client testimonials

Our clients say we go above and beyond – hear what they have to say.

“With the Access Intell team, I can call or send them an email and I know it's going to be actioned.”

Velocity Vehicle Group Australia

Karen Legett, Credit Manager

"We love how friendly, helpful and approachable the Access Intell team is. The platform makes my day much more efficient and has really improved our credit management function."

Jane Turner

Accounts Receivable, ABC Building Products

“We’ve recently implemented their products into our business, and the team have been so helpful, going above and beyond to get us up and running.”

Carla Eldridge

National Credit Manager, Paramount Liquor Group

Ready to Get paid, faster?

Contact us to start automating your invoice reminder and collection calls with AI.