Agentic Collections

A faster, better way to make invoice collection calls

Automate your accounts receivable calls with AI-Powered invoice collection calls. The customisable AI Agent completes personalised conversations so you get paid, faster. Human escalation triggers and compliance safeguards ensure an enhanced customer experience.

Trusted by finance teams at

AI-Powered, Automated invoice collection calls

Spending too much time on manual, repetitive phone calls, chasing up invoices and following up payment dates? Agentic Collections from Access Intell offers increased efficiency with decreased costs, faster payments equalling lower DSO and an enhanced, compliant customer experience.

The Old Way

Before Access Intell

Manual calls slow down the collection process
Prone to human error and inconsistent messaging and follow ups
Human variability leads to compliance risks
Time consuming to make regular payment reminder and follow up calls
Days Sales Outstanding (DSO) and dispute resolution times are high
The New Way

After Access Intell

Collections are fast and easy, DSO is down
Enhanced customer experience with consistent, accurate communications
Regulatory confidence thanks to built-in compliance checks
Save time with repetitive calls automated
DSO and dispute resolution time are reduced

Increased Accounts Receivable efficiency, decreased costs

Free your credit and accounts receivable team from manual and repetitive phone calls to focus on value-added work. Agentic Collections handles high volumes of calls simultaneously, efficiently following up invoices and reducing backlog. Easily scales with business growth or changes in demand.

Access PPSR software seamless onboarding

Faster payments equals lower DSO      

The streamlined Agentic Collections process shortens payment or dispute resolution times. The personalised, persistent follow-ups lead to higher payment success.

Access Intell credit application and assessment software to maximise efficiency

Enhanced and compliant customer experience

Safeguards ensure regulatory confidence with triggers for human escalation. A respectful, non-confrontational tone improves debtor relations whilst eliminating human error and ensuring uniform customer communications. Data-driven insights help refine strategies for further success.

Access Intell eSign for integrated director and witness credit application signatures
Access Intell AI-powered agentic debt collection softwareAccess Intell AI-powered agentic invoice phone call automation for accounts receivableAccess Intell AI-powered agentic debt collection software

We’ll have you onboarded within 24 hours. Our flexible software integrates seamlessly with your unique business structure, processes and needs.

Explore the unique features and benefits Access Intell brings to companies like yours

Case Studies

Learn how businesses like yours are using Access Approve to make wise decisions and grow sales.

Using data visualisation for effective credit risk management

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Using data visualisation for effective credit risk management

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Using data visualisation for effective credit risk management

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Client testimonials

Our clients say we go above and beyond – hear what they have to say.

“With the Access Intell team, I can call or send them an email and I know it's going to be actioned.”

Velocity Vehicle Group Australia

Karen Legett, Credit Manager

"We love how friendly, helpful and approachable the Access Intell team is. The platform makes my day much more efficient and has really improved our credit management function."

Jane Turner

Accounts Receivable, ABC Building Products

“We’ve recently implemented their products into our business, and the team have been so helpful, going above and beyond to get us up and running.”

Carla Eldridge

National Credit Manager, Paramount Liquor Group

FAQs

Have a question we haven't answered here? Contact our team for a prompt response.

Contact Us
Can I customise how the AI Agent sounds?

Yes! There are 16 voices to choose from and 5 personality options to suit your brand (professional, friendly, empathetic, assertive or diplomatic). You can also customise the initial call greeting.

Can I choose what time of day calls are made?

Yes, you can choose which times and day/s of the week to make calls. You can also set maximum contact attempts and blackout particular dates e.g. public holidays.

What safeguards are in place to ensure compliance?

Some of the safeguards in place include the ability to automatically pause collections for accounts with pre-defined flags, proactively checking for statute-barred debts, option for meticulous identity verification before disclosing the nature of the call and real-time debtor distress signal detection that triggers escalations.

Capabilities

Full Features List

Features for Agentic Collections
Automated AI-powered call handling, initiating and managing outbound collection calls without human intervention
Natural language understanding of debtor responses to adapt conversation flow accordingly
Personalised messaging, using invoice details, due dates, and payment methods to tailor each call
Programmable delivery of information such as payment options during the call
Compliance monitoring ensures all interactions follow legal, regulatory and ethical standards
Sentiment analysis to detect emotional tone and adjust approach or escalate to a human agent
Call recording and transcription for audit, training, and compliance.
CRM/ERP integration to sync with existing systems, updating debtor status and notes automatically
Escalation workflows to transfer complex or sensitive cases to human agents when needed
Time and channel optimisation to call at optimal times, with ability to switch to other contact points (voicemail, SMS or email) if preferred
Analytics dashboard tracks call outcomes, engagement rates, and payment conversions

Ready to Get paid, faster?

Contact us to start automating your invoice collection calls with AI.